Return Policy

Damaged Goods and Shortages: Upon delivery the buyer should inspect and count articles before accepting shipment. Damages and shortages should be documented on the freight bill. If concealed damage is discovered after receipt of merchandise, a written request for inspection should be made to the delivering carrier. Be sure to retain all packaging. Claims for shortages, damage and concealed damage must be made without delay by the consignee with the delivering carrier. According to ICC regulations, filing claims with freight carriers is the responsibility of the consignee.

Returned Goods: No material will be accepted without authorization and must be returned within 30 days of invoicing. All returns are subject to a 10% restock fee. Returns must be shipped prepaid. No collect shipments will be accepted. Custom made, custom cut products or non-stock items are not refundable.

Shipping and Delivery: Unless otherwise provided on the face hereof, delivery shall be made F.O.B. Seller's plant. Regardless of the method of delivery, however, risk of loss shall pass to Buyer upon Seller's delivery to a carrier. Since inventories are not static, any delivery dates shown are approximate only and Seller shall have no liability for any delays in delivery. All freight or shipping charges are the responsibility of the consignee (i.e. buyer). All freight or shipping quotes are estimates provided by carriers and Classico retails solutions LLC has no control over such costs, hence freight charges are subject to change without notice. All incidental and accessorial charges incurred by third party shipping firms, including fuel surcharges, re-delivery charges, inside deliveries, lift-gate services, or any other services added by the consignee or their agents are the responsibility of the consignee (i.e. buyer).

Terms and Conditions of Sale: All descriptions, quotations, proposals, offers, acknowledgments, acceptances and sales of Seller's products are subject to and shall be governed exclusively by the terms and conditions stated herein. Buyer's acceptance of any offer to sell is limited to these terms and conditions. Any terms or conditions in addition to, or inconsistent with those stated herein, proposed by Buyer in any acceptance of an offer by Seller, are hereby objected to. No such additional, different or inconsistent terms and conditions shall become part of the contract between Buyer and Seller unless expressly accepted in writing by Seller. Seller's acceptance of any offer to purchase by Buyer is expressly conditional upon Buyer's assent to all the terms and conditions stated herein, including any terms in addition to, or inconsistent with those contained in Buyer's offer. Acceptance of Seller's products shall in all events constitute such assent.